WhatsApp Lead Tracking

Never lose a WhatsApp lead again.

Capture every inbound lead the moment they message, tag and qualify them in seconds, and track each one through your CRM, from first hello to closed deal. Nothing slips, nothing gets forgotten.

The leak

Most WhatsApp leads vanish before they're tracked

Inbound messages land on personal phones, get a quick reply, and are never logged. By the time anyone checks the CRM, the lead is cold, or gone. Cooby closes the gap the instant a lead reaches out.

Track the whole journey

Capture, qualify, and never drop a lead.

From the first message to a closed deal, every lead has an owner, a status, and a place in your CRM.

Auto-capture every lead

The moment someone messages, Cooby creates a CRM lead with source, first message, and timestamp attached, even for brand-new numbers. No form, no manual entry, nothing missed.

InboundSource-taggedReal-time

Tag & qualify fast

Apply custom tags and lead stages in one tap. Hot, warm, or nurture, your list stays organized as conversations move.

Route & assign

Send each lead to the right rep automatically, so follow-ups happen fast and nothing sits unowned.

Status synced to CRM

Lead status, owner, and stage stay in sync with HubSpot, Salesforce, and 50+ CRMs in real time.

Follow-up reminders that fire on time

Set a reminder on any lead and get nudged before it goes cold. Managers see which leads are stalling and step in early, so speed-to-lead stays sharp across the whole team.

RemindersSpeed-to-lead

The lead journey

From first message to closed.

1

Lead messages on WhatsApp

An inbound chat arrives. Cooby instantly creates a CRM lead with source and first message captured.

2

Tag, qualify & assign

Apply a status and tags, then route the lead to the right rep, all from the side panel beside the chat.

3

Track every touch

Conversations, notes, and stage changes log to the lead automatically, so the full history is always in your CRM.

4

Convert & report

When a lead converts, its source and timeline are already in your CRM, so attribution and reporting are accurate by default.

MeloonEZEAmenitizGoStudentSleekQamareroEMICaptalTransferRoomMission Mittelstand
MeloonEZEAmenitizGoStudentSleekQamareroEMICaptalTransferRoomMission Mittelstand

We used to lose half our WhatsApp leads to busy inboxes. Now every one lands in the CRM tagged and assigned, our speed-to-lead went from hours to minutes.

MRMarco RossiSales Lead, Amenitiz

Questions

Frequently asked

How does Cooby capture a lead?
As soon as a new number messages you on WhatsApp, Cooby creates a lead in your CRM with the source, first message, and timestamp, automatically. You can also capture existing chats as leads with one click.
Can I tag and qualify leads?
Yes. Apply custom tags and lead statuses from the side panel, route leads to the right rep, and watch each one move through your stages as the conversation develops.
Does lead status sync to my CRM?
It does, status, owner, source, and stage stay in sync with HubSpot, Salesforce, Pipedrive, and 50+ CRMs in real time, both ways.
Will I get reminders to follow up?
Set reminders on any lead and Cooby nudges you before it goes cold. Managers can spot stalling leads early and keep speed-to-lead high across the team.
Is my WhatsApp data secure?
Cooby encrypts your data end-to-end: lead data flows from WhatsApp Web through Cooby's servers to your CRM over an encrypted connection. Cooby is GDPR and SOC 2 Type II compliant. You control exactly what syncs.

Catch every opportunity

Track every WhatsApp lead.

Capture, qualify, and follow up on every inbound lead, and keep your CRM in sync automatically.

No credit card required · Free plan available